John came by today and was excellent!He was able to resolve my engine problem in very short order - He provided some very helpful tips and was totally professional and friendly !! Thanks John !!! Great job !!

Place is awesome and very helpful.

Great service overall .

Today I had the amazing good fortune of meeting a fellow named Charlie… The number on his flatbed tow truck is number 67SM. Charlie came to tow my truck from Carmel Valley to Balboa, and when he got to where my car was, he decided he wanted to look in the engine under the hood and see what was wrong. He pushed the car backwards himself And open the hood and found a loose wire and reconnected it and my car started right up… He certainly did not have to do that. He could’ve just put me on the tow truck bed and driven me all the way down to Balboa, but he took the initiative of figuring out my problem and resolved it for me. he is such a funny, kind, amazing clever, creative, talented mechanic… I called his place of business and they said he is such a revered person and has been working there forever… If you are lucky enough to get Charlie, consider, your problems solved and your day blessed… Thank you so much Charlie for helping me today Sherry moseley Carmel Valley

Service Used: Car TowingRating: ⭐ (1/5)My experience with California Towing & Recovery was nothing short of a disaster, leading me to strongly advise everyone to steer clear of this company. Their level of unprofessionalism and carelessness goes beyond anything I have ever encountered.When my car needed towing to my apartment complex, I expected at least a basic level of service and respect for legal parking norms. However, what I received was a complete disregard for my explicit instructions. The driver's decision to recklessly leave my vehicle in a red zone, a clear no-parking area, was not just unprofessional but bordered on the negligent. This act showed a total lack of concern for the potential legal troubles and fines it could cause me.Their service was appalling – the driver seemed to think that dumping my car in a prohibited area and driving off was acceptable. It's evident that California Towing & Recovery has no regard for customer service, lawful conduct, or the ramifications of their actions on their customers.I urge anyone in need of towing services to avoid California Towing & Recovery at all costs. There are plenty of other services that actually respect their customers and understand the importance of responsible and legal parking. Don't make the same mistake I did by trusting this company.